Customer experience starts with customer feedback.
Get 10x customer feedback with unique data-driven insights, delivered in seconds.
ntropy is an engagement platform that enables businesses to deliver an exceptional customer experience by collecting and acting on customer feedback in seconds.
Our customers report up to:
10x feedback | 50% cheaper | 80% faster
– HOW IT WORKS –
#1: Create your engagement campaign.
Use the ntropy Admin Console to create and manage your engagement campaigns. Our drag and drop builder lets you design personalized engagement experiences that automatically adapt to your audience based on their demographics, time, location, behavior and much more.
#2: Engage your target audience.
Push campaigns to your audience and instantly start collecting contextual feedback with machine data to support smarter, more informed decision making. Based on your campaign setup, we use Artificial Intelligence to deliver an adaptive user experience in real-time.
#3: Act on customer feedback.
View your feedback data in real-time using our interactive dashboards. Be empowered to easily explore, filter and segment your data to find actionable insights, make data-driven decisions and deliver an exceptional customer experience.
– OUR SOLUTIONS –
Cities and counties use ntropy to track engagement with their communities, provide a simple and personalized way for citizens to engage, and connect disparate data sets to provide a holistic view for smarter decision making.
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Business Improvement Districts
ntropy partners with Business Improvement Districts, Community Benefit Districts, Downtown Associations and Improvement Areas to offer a low cost, high value service to businesses that helps them thrive.
Universities & Colleges
Universities, colleges and academic institutions increase student loyalty, drive student success, and influence desired behaviors by using ntropy’s engagement platform to give students a voice and harness the power of data sharing.
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ntropy’s engagement platform is used around the globe by Not-For-Profits, hospitality groups, event organizers and transportation companies to capture contextual data and insights for more effective decision making.
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– CONTACT US –
Contact us today to find out how ntropy can help you collect and act on customer feedback in seconds.